Features
Everything a great front desk does — answered on the first ring
Buzzweave is one platform: voice answering, lead capture, scheduling, confirmations and reporting. No stack of tools to stitch together.
The full feature set
Answers every call in one ring
A natural-sounding receptionist picks up 24/7 — nights, weekends, storm surges and while your crew is on a roof. No voicemail, no lost job.
Captures the lead, not just the message
Name, number, address, service needed, urgency and budget signals are collected on-script and pushed to your lead pipeline instantly.
Books real appointments
Checks your calendar rules and availability before offering slots, then holds the appointment and assigns it to the right tech.
Texts confirmations and follow-ups
Instant SMS confirmation on booking, plus automated appointment reminders to your customer and your on-call staff and a follow-up text afterwards (Pro plan) — and missed-call text-back so a hung-up caller still turns into a booking.
Knows your business cold
Your services, pricing ranges, service area, warranties and FAQs live in a knowledge base the AI answers from — never generic guesses.
Escalates when it matters
Emergencies, warranty complaints and VIP callers get warm-transferred to a real person by rules you control.
Every call summarized
Transcript, intent, sentiment and a two-line summary on each call, so you can review a whole day in three minutes.
Owner dashboard you'll actually open
Calls answered, appointments booked, leads captured and revenue recovered — with drill-down into any single conversation.
Under the hood
Call handling that follows your rules
- Custom greeting, voice and pacing per business
- Service-specific question flows and required fields
- Emergency detection with warm transfer to your on-call number
- Spam and vendor-call filtering so your team isn't interrupted
Booking without a calendar migration
- Built-in availability rules, buffers and blackout dates
- Per-tech assignment and dispatch notes
- Automatic SMS confirmation and pre-arrival reminder
- Cancellation and reschedule handling by voice or text
Visibility owners actually use
- Full transcript, summary, intent and sentiment on every call
- Calls answered, leads captured, appointments booked, revenue recovered
- Searchable lead pipeline with status and estimated value
- Daily digest so nothing needs chasing
One integration, not a shopping list
Accounts, data, voice, phone numbers, scheduling, notifications and storage are all built into Buzzweave. There is nothing to connect.
Accounts & sign-in
Email + password authentication with roles and team seats.
Business & tenant records
Your profile, services, hours, service area and knowledge base.
AI voice & phone line
Your dedicated Buzzweave number and receptionist, provisioned automatically.
Calls, leads & appointments
Stored, searchable and scoped to your business only.
Scheduling
Built-in availability rules, buffers and booking — no calendar plumbing required.
Notifications
Confirmations and digests sent from Buzzweave, no email service to connect.
Recordings & files
Call recordings and uploads stored securely against your account.
Stop losing jobs to voicemail
Set up your AI receptionist in under 10 minutes. 14-day trial with limited usage credits, then $99/mo — typically less than one missed job.