Lead Inbox for the trades
Leads show up from your website, a chat bubble, Facebook Messenger and missed calls. The Lead Inbox is the one place you go to see them and reply.
What lands in the inbox
- Quote and contact forms from your Buzzweave website.
- Messages from the website chat widget.
- Facebook Messenger conversations after you connect your Page.
- Missed calls, when missed-call text back is turned on and a caller does not reach you.
Working the lead
- You can reply from the inbox on the channel the lead used, when that channel is connected.
- The older Leads CRM is still there for statuses, notes, reminders, Instant Follow-Up and marking a job Won with a sale amount so you can see revenue by source.
Related features
Websites
Build a phone-friendly trade website in Buzzweave, publish it at yourname.buzzweave.com, and connect your own domain when you are ready. Quote forms and calls go to your Lead Inbox.
Website Chat
Add a chat bubble to your website. When a visitor leaves a name, phone and message, it becomes a lead in your inbox, and Buzzweave can text you the details.
Missed-Call Text Back
Forward calls through your Twilio number to your cell. If you miss the call, the caller gets a text and a lead is created in your Lead Inbox so you can follow up.
Reports
See leads, posts, reviews, wins, revenue and ad spend in Buzzweave, and get a weekly results email every Monday morning at 8 AM Central. You can opt out any time.
Built for your trade
See how these tools fit HVAC, plumbing, roofing and other home service businesses.
HVAC
Heating and cooling jobs are seasonal, often urgent, and usually won by the company that answers first and already shows up on the customer’s phone. Buzzweave is built for that kind of work.
Plumbing
A leaking water heater does not wait, and neither will the homeowner. Plumbing companies need to be easy to find, easy to call and fast to follow up.
Electrical
Electrical work ranges from a panel upgrade someone has been putting off to a power-out emergency. Your marketing has to cover both without you living in a half-dozen apps.
Roofing
Roofing jobs are bigger tickets, often storm-driven, and won by the roofer who shows up clearly online and follows up after the inspection. Buzzweave covers that path.
Landscaping
Landscaping is visual and seasonal. You need a site and a social presence that show the work, and a reliable way to catch quote requests when spring hits all at once.
Pressure Washing
Pressure washing is a trade we run ourselves, so this page is not theoretical. Buzzweave is the same software we use to get the phone to ring and keep leads from slipping.
Painting
Painting jobs often start with a photo, a color question or a quote request — not always a phone call. You need a site and inbox that catch those, and posts that show finished rooms and exteriors.
Pest Control
Pest control is often urgent the first time and recurring after that. Your marketing has to win the first call and stay in front of the customer once the problem is gone.
Cleaning
Cleaning companies grow on trust, reviews and being easy to book. A clean, phone-friendly website and a habit of asking for reviews will do more than a stack of disconnected apps.
Garage Doors
A stuck garage door is an emergency. A replacement door is a planned purchase. Garage door companies need to win both kinds of leads without missing the after-hours call.
Handyman
Handyman work is a mix of small jobs, and the next one often comes from a neighbor or a review. You still need a real website, a way to run ads when the calendar is light, and one place for every lead.
All trades · All features · Pricing
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