Website Chat for the trades
Some people will not call. A chat bubble on your site lets them leave a message after hours or while they are still looking at your services. That message becomes a lead, not just a notification you might miss.
How it works
- Turn on website chat and copy a short script tag onto your site. If you use a Buzzweave website, it can be enabled from the same Grow tools.
- You choose the bubble color and the greeting visitors see.
- When someone sends a name, phone number and message, a webchat lead is created in your Lead Inbox.
- You can also turn on an SMS alert so a text with the visitor’s name, number and message is sent to your cell. That alert uses your connected Twilio account.
What you should know
- This is a lead-capture chat, not a live AI agent that answers questions on the spot. You (or your team) follow up from the inbox or your phone.
Related features
Websites
Build a phone-friendly trade website in Buzzweave, publish it at yourname.buzzweave.com, and connect your own domain when you are ready. Quote forms and calls go to your Lead Inbox.
Lead Inbox
Put website forms, website chat, Facebook Messenger and missed calls in one Lead Inbox. Reply from there and keep every trade lead in one place.
Missed-Call Text Back
Forward calls through your Twilio number to your cell. If you miss the call, the caller gets a text and a lead is created in your Lead Inbox so you can follow up.
Review Requests
Ask customers for a Google review by text or email after a job, keep a request history, and draft replies to new reviews in your own words before you post them.
Built for your trade
See how these tools fit HVAC, plumbing, roofing and other home service businesses.
HVAC
Heating and cooling jobs are seasonal, often urgent, and usually won by the company that answers first and already shows up on the customer’s phone. Buzzweave is built for that kind of work.
Plumbing
A leaking water heater does not wait, and neither will the homeowner. Plumbing companies need to be easy to find, easy to call and fast to follow up.
Electrical
Electrical work ranges from a panel upgrade someone has been putting off to a power-out emergency. Your marketing has to cover both without you living in a half-dozen apps.
Roofing
Roofing jobs are bigger tickets, often storm-driven, and won by the roofer who shows up clearly online and follows up after the inspection. Buzzweave covers that path.
Landscaping
Landscaping is visual and seasonal. You need a site and a social presence that show the work, and a reliable way to catch quote requests when spring hits all at once.
Pressure Washing
Pressure washing is a trade we run ourselves, so this page is not theoretical. Buzzweave is the same software we use to get the phone to ring and keep leads from slipping.
Painting
Painting jobs often start with a photo, a color question or a quote request — not always a phone call. You need a site and inbox that catch those, and posts that show finished rooms and exteriors.
Pest Control
Pest control is often urgent the first time and recurring after that. Your marketing has to win the first call and stay in front of the customer once the problem is gone.
Cleaning
Cleaning companies grow on trust, reviews and being easy to book. A clean, phone-friendly website and a habit of asking for reviews will do more than a stack of disconnected apps.
Garage Doors
A stuck garage door is an emergency. A replacement door is a planned purchase. Garage door companies need to win both kinds of leads without missing the after-hours call.
Handyman
Handyman work is a mix of small jobs, and the next one often comes from a neighbor or a review. You still need a real website, a way to run ads when the calendar is light, and one place for every lead.
All trades · All features · Pricing
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